Titan

TITAN develops advanced tools for efficient navigation to public information and interactive services. Key application areas are SME and business support, local and public services, lifelong learning, and community networking and information.

Best practice methodologies are used for developing the integrated services and applications, and include various low-cost standard open telematics equipment and facilities that citizens and SMEs can understand and afford to bring into the operations of their businesses.

From the point of view of the citizen, the divisions inherent in vertical systems should be integrated: for example, individuals can, at one and the same time, be citizens to an administration, patients within a health system, employees in an SME and students in the educational system. Telematic services, as they are conceived by information providers, conventionally re-create these artificial,  from the user’s perspective, boundaries. The TITAN project is therefore concentrating on a client-centric approach with integration of regional services putting individuals and SMEs at the focus of service delivery.

The full-scale Demonstration activities will be extensive. For example, in the Florence region the Integrated Service Applications will be available throughout the Rete Civica or Community Network, a well-established network linking many different actors in the region, and giving access to hundreds of thousands of citizens and tens of thousands of SMEs. In Ireland, Scotland and Norway the totals are more modest because of their significantly smaller populations. Nevertheless, in the Mid and South West of Ireland some 3,000 SMEs and individuals will take part in validation activities and many more will have access to test the services informally. In Sogn og Fjordane Norway, it is planned to target nearly 5,000 rural businesses and individuals to gauge the impact and benefits of the Integrated Services. Similarly, in the Highlands and Islands of Scotland, there will be at least 70 TITAN Regional Service Access Points across this sparsely populated area, supporting personal integrated services to tens of thousands of individuals and many hundred of SMEs.